Terms & Services
Effective Date: March 23, 2026
These Terms & Services govern all services provided by DRH Mobile Diesel Repair LLC, a mobile diesel mechanic and fleet repair service based in Surprise, Arizona.
By requesting service, approving an estimate, or submitting payment, the customer agrees to these terms in full.
DRH Mobile Diesel Repair LLC proudly serves Surprise, AZ and surrounding areas including Glendale, Phoenix, Buckeye, Tolleson, Goodyear, and all of Maricopa County.
1. Company Information
All services are performed in accordance with applicable Arizona laws and industry standards.
2. Scope of Services
DRH Mobile Diesel Repair LLC provides professional mobile mechanic and diesel repair services, including:
Services are performed on-site at the customer’s location, including roadside, job sites, commercial yards, and private properties.
Only the services agreed upon at the time of dispatch or approval are included. Any additional repairs require customer authorization.
Transmission repair and rebuild services are not provided.
3. Estimates & Pricing
Estimates may be provided prior to service when possible.
Final pricing may change based on:
- Diagnostic findings
- Required parts
- Labor time
- Additional issues discovered during service
Customers will be notified of additional recommended repairs whenever possible before proceeding.
4. Payment Terms
Payment is due upon completion of service unless otherwise agreed in advance.
Accepted payment methods may include:
- Credit cards
- Debit cards
- Electronic payments
Failure to submit payment may result in additional fees or service restrictions.
5. Service Scheduling & Delays
Service times are estimates and not guaranteed.
Delays may occur due to:
- Traffic conditions
- Weather conditions
- Previous service call overruns
- Parts availability
- Job complexity
DRH Mobile Diesel Repair LLC is not liable for delays outside of its control.
6. Mobile Service Conditions
All services are performed in a mobile environment.
Customers must ensure:
- Safe and accessible working conditions
- Legal and accessible vehicle location
- Adequate space for service
If a location is deemed unsafe or inaccessible, service may be delayed or rescheduled.
7. Customer Responsibilities
The customer agrees to:
- Provide accurate vehicle information
- Disclose known mechanical issues
- Ensure safe access to the vehicle
- Maintain control of pets or hazards at the service location
Failure to meet these conditions may impact service or scheduling.
8. Vehicle Condition & Diagnostic Disclaimer
Vehicles serviced may have pre-existing conditions not immediately visible.
Diagnostics are based on current findings, and additional issues may arise during or after repair.
DRH Mobile Diesel Repair LLC is not responsible for unrelated failures that occur after service is completed.
9. Parts & Warranty Disclaimer
Parts installed may carry manufacturer warranties where applicable.
Labor warranties may vary depending on the service performed.
Warranty does not cover:
- Pre-existing issues
- Improper maintenance
- Misuse or neglect
- Failures unrelated to completed repairs
10. Limitation of Liability
DRH Mobile Diesel Repair LLC is not liable for indirect, incidental, or consequential damages.
The company is not responsible for:
- Pre-existing vehicle damage
- Roadside hazards
- Environmental conditions
- Delays caused by suppliers or external factors
- Mechanical failures unrelated to repairs performed
11. Cancellations & Service Refusal
DRH Mobile Diesel Repair LLC reserves the right to refuse or cancel service if:
- The environment is unsafe
- The vehicle is inaccessible
- The requested repair is outside service scope
Cancellation fees may apply in certain situations.
12. SMS Communications
By providing your phone number, you consent to receive SMS communications from DRH Mobile Diesel Repair LLC related to your service.
These messages may include:
- Appointment confirmations and reminders
- Service updates and technician arrival notifications
- Customer service communications
- Occasional follow-up or service-related messages
DRH Mobile Diesel Repair LLC does not send unsolicited promotional messages without consent.
To stop receiving messages, reply STOP to any text message.
- Message and data rates may apply. Check with your carrier for details.
- Carriers are not liable for delayed or undelivered messages.
- You must be 18 years of age or older to use this SMS service.
13. Website Use
Users agree not to misuse this website, submit false requests, or attempt to disrupt website functionality.
All content is provided for informational purposes and may be updated at any time.
14. Changes to Terms
DRH Mobile Diesel Repair LLC reserves the right to modify these Terms & Services at any time.
Updated terms will be posted on this page.
Continued use of services constitutes acceptance of any updates.
15. Dispute Resolution
The parties agree to attempt resolution in good faith prior to legal action.
Any disputes shall be subject to jurisdiction in Maricopa County, Arizona.
16. Governing Law
These Terms & Services are governed by the laws of the State of Arizona.